support

HELPDESK

WP THEME AND PLUGIN DEVELOPMENT

Our charming team is always ready to help resolving inconveniences that you may experience with our products. We provide free support to customers who experience problems with our theme’s features and functions that do not require modification and testing, and we do our very best to answer your queries within 24-48 hours. Found a bug? Just register for free support, report the bug, and we will solve it in an update. We do not support WordPress and errors that are caused by third-party plug-ins.

Are you really in a big rush? A premium support subscription is the alternative route for assistance through support forums, ticket-system and one-on-one assistance within 1-12 hours on work days.

NOTE: We help members whose marketplace ”badge” is visible on their profile. Please enter your purchase code on your profile page before you ask support. Visit FAQ for detailed information.

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