Real support The Basics

Real support The Basics

Here you can read all about real support The Basics

If you bought this theme via our partner marketplace you’ll always have real support The Basics included. What does this mean exactly? Of course we like to have happy costumers who are satisfied with our products. We give support at all times for all theme related issues, such as bugs. And, if our customers can muster a little respect and not immediately assume that a theme is not good if it fails or goes wrong, we ‘always’ try to give support or tips, even if it is not a bug. Sometimes a support request is in reality a customization job. Or, requests for help go far beyond answering several questions. Then we feel the right to refer to our customization plans. Selling a theme doesn’t mean we need to build a website partially. But, we certainly are nice and friendly people and you can feel free to contact us at anytime.

Real Support The Basics - Ticket-system

We have already explained that you’ll have real support The Basics. Please visit our website and go to our support page if you feel the need for more information. We do not provide support via e-mail, but provide real support The Basics via our ticket system. We are very customer friendly, but wish to streamline support requests as well as possible, as honestly as possible, so in order of entry. Now you know all about real support The Basics.

Real Support The Basics - Free or paid

Do not hesitate to contact us if you have questions about one of our Theme Dutch WordPress themes. Of course we know everything what there’s to know about our themes. Theme Dutch is specialised in WordPress and offers several real support The Basics included options. Do you want to outsource your theme installation, customization job, or maybe search engine optimization? Contact us: http://www.theme-dutch.com/support


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