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Need help to get your website up and running?
Step 1: send receipt Marketplace
Send the “original” confirmation e-mail you received from ThemeForest or Mojo-themes after purchasing one of our themes to sales(at)theme-dutch(.com), so we can verify that you bought the WordPress template at Themeforest or Mojo-themes.
Step 2: register for member-account
Create your profile at this support page and register your member-account. You will get a subscriber-account that we have to activate first.
Step 3: activation member-account
We activate your member-account after we verified 1) your purchase and 2) your request for membership. After that you’ll get access to our Forum. (Want to submit a ticket? Please read note below)
NOTE:
If you also want to make use of our Wiki or need to submit a ticket to our Helpdesk, you’ll have to submit once more on the Wiki/Helpdesk-page (only the first time). After that you’ll have full access to our Forum, Wiki and Helpdesk.
If you also want to make use of our Wiki or need to submit a ticket to our Helpdesk, you’ll have to submit once more on the Wiki/Helpdesk-page (only the first time). After that you’ll have full access to our Forum, Wiki and Helpdesk.
4 comments
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[...] forms, so support can be handled more easily. All you need to do for your free support is go to http://theme-dutch.com/support/ and follow the steps for free membership. People who have already followed these steps will have [...]
I don’t think you will have a problem but we have no experience with this plugin. But let us now if you have problems, our support theme will help you out in any way they can.