Page Header Image

Problems with Model Overview (Demo 2)

0 Comment

Problems with Model Overview (Demo 2)

Home › Forums › Dondo WordPress theme › Problems with Model Overview (Demo 2)

Viewing 8 reply threads
  • Author
    Posts
    • at #79215
      Agencno11agencno11
      Member

      Hi,

      we have two problems with the model overview (Demo 2):

      1. When using IE (newest version), only a white page (and the menu) shows up. Why does it not work?
      2. We renamed “model-overview” and ever since, new created items are not shown on this page. Do we have to change anything after renaming the overview page?

      Thanks & best regards!

    • at #79226
      Agencno11agencno11
      Member

      Aditionally: There are only 8 of 10 Models shown via the renamed overview (not the “portfolio” page). How can we change that?

      Thanks.

    • at #79227
      Helen (staff)Helen (staff)
      Keymaster

      Hi,

      You can change the amount of portfolio posts.
      Via your Portfolio template page
      Check Portfolio template options
      Change post limits from 8 to 10, or more

      There’s an example in Dondo’s manual

    • at #79228
      Agencno11agencno11
      Member

      Hi Helen,

      thanks – we’ll try. What about the first two questions?

      1. When using IE (newest version), only a white page (and the menu) shows up. Why does it not work?
      2. We renamed “model-overview” and ever since, new created items are not shown on this page. Do we have to change anything after renaming the overview page?

      Thanks!

    • at #79229
      Helen (staff)Helen (staff)
      Keymaster

      Please send a link to your website.

      Thank you

      p.s. my previous answer is an answer to question 2

      • This reply was modified 8 years, 7 months ago by Helen (staff)Helen (staff).
    • at #79234
      Agencno11agencno11
      Member

      Hi Helen,

      can we e-mail you the login information for our website? The website is still not available for public. Thanks.

      We just figured the model overview also does not load on some mobile phones.

      Regards

    • at #79379
      Agencno11agencno11
      Member

      Hey again,

      it’s been four days … Again: When using IE (newest version), only a white page (and the menu) shows up. We just figured the model overview also does not load on some mobile phones. Why does it not work? We did not change anything, it’s the usual model overview page (Demo 2).

      Thanks!

    • at #79380
      Helen (staff)Helen (staff)
      Keymaster

      Hi agencno11,

      We’ll check IE and mobile menu, and make an update as soon as possible if there’s an issue.
      You can send a link to your site so we can check it. If you want us to login and check your backend, you’ll have to order a premeium support account though.

      In case we need to log in and research your website to find issues, Premium Support is the way to go.

      What’s included?
      Research max 15 minutes per intervention.
      Login to your site for research.
      Advice on plugins and features.
      Hosting and Server related questions and/or advice.

    • at #79383
      Helen (staff)Helen (staff)
      Keymaster

      Hi agencno11,

      We’re on top of IE as it is. We’ll release an update asap, and notify here, on twitter and facebook when its available for download.

      Cheers,

  • Author
    Posts
Viewing 8 reply threads
  • You must be logged in to reply to this topic.