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not creating reminder emails

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not creating reminder emails

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    • at #81777
      Hwythehwythe
      Member

      I created a subscription.
      There is now one row in the wp_um_switcher table
      I then changed the expiration date to tomorrow
      Reminder1 is set to go out 30 days before expiry, and reminder 2 is set to go out 0 days.

      I renamed the php script for clarity. http://creates.studio/parkcityart-com/cron-um-switcher.php
      I added a simple date/time echo so that I could see that it ran: Started umswitcher cron 2017-05-08 07:34:04 2017-05-09 00:00:002017-05-08 15:34:04+0 days and +8 hours and +25 MinutesEnded um-switcher cron 2017-05-08 15:34:04

      I then ran the script from the browser.
      It does not throw any errors
      But it does not create an email

      I would expect to get a reminder #1 email, because the expiry is < 30 days from now.

      You might want me to run the script from cron instead of http://creates.studio/parkcityart-com/cron-um-switcher.php but honestly I can’t possibly see how that would make any difference

    • at #81778
      Hwythehwythe
      Member

      PS if you need access to the site, I sent credentials that you used to fix a bug last month.
      Thanks for all your help

    • at #81781
      Mike de Leeuw(staff)admin
      Keymaster

      Hi hwythe,
      Long time no see.

      I just run a test on https://www.umswitcher.com and it send out the reminders, no problems here.
      But maybe it’s the php version as I have a other client with the same issue your having.

      Can you share your PHP version, were running on PHP 7

      Mike

    • at #81787
      Hwythehwythe
      Member

      Hi Mike. You send this note at 4:04 AM Mountain. At 4;02 Mountain, a ‘renewal email’ showed up in my inbox. SO I’m thinking that you ran the script from the link that I gave, and it worked

      Did you make any changes?

      A few minutes ago I purchased the product again on the website, and it did update the wp_um_switcher.expire_time field.

    • at #81790
      Mike de Leeuw(staff)admin
      Keymaster

      Goodmorning hwythe,

      I believe that I visit the link you send, but I did nothing…
      But great that it works 🙂

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