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Subscriptions not accurate

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Subscriptions not accurate

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    • at #83227
      Pmanjpmanj
      Participant

      On our subscriptions page, it is not showing all people who paid for a subscription. When moving to the next page it shows many people who were on the previous page. This makes it impossible to adjust renewal dates or reminder email dates for most of our users. How can this be fixed?

    • at #83229
      Pmanjpmanj
      Participant

      I wanted to follow up again on this. Is there a bug in subscriptions populating the subscription page within the wordpress back-end? When we scroll through the pages of those who subscribed, the same names are appearing over and over so we’re unable to tell who is actually subscribed when we get phone calls. Is there a better way to see this data until the bug is fixed? A place in the database we can look at maybe?

    • at #83241
      Pmanjpmanj
      Participant

      I wanted to again follow up on this — is there any insight on this bug?

      Thank you!

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