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Theme options cannot be saved

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Theme options cannot be saved

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    • at #72039
      NiljeNilje
      Member

      Hello everybody,

      I got an interesting bug here. The following setup is in use:

      Wordpress 4.1 (also tested with 4.0.1)
      Mikmag 3.1

      After a fresh install (only LayerSlider and TD activated like it is recommended by the theme) everything is fine.
      Then I inserted several posts and was not able to save the theme options anymore. Instead of “Changes saved” or something, only a zero is displayed.
      Removing the posts doesn’t change anything, other themes with LayerSlider and TD are working.

      Regards,
      Martin

    • at #72045
      Helen (staff)Helen (staff)
      Keymaster

      Hello Martin,

      Thank you very much for updating your profile by including your envato purchase code. Saving posts should not be an issue, but I’ll ask our support staff to look at this.

      Best regards,
      Helen

    • at #72057
      NiljeNilje
      Member

      Hi Mike,

      yes, I’m still having the same issue. Just to be sure, there hasn’t been an update, has it?

      Best regards,
      Martin

    • at #72058
      Mike de Leeuw(staff)admin
      Keymaster

      Hi Martin,

      No not yet, a bit buzzy with end year bla bla.
      Version: 3.1 – 26 sept 2014

      Can you create me a admin account so I can it myself?

    • at #72060
      NiljeNilje
      Member

      thanks alot!
      Could you give me an Email Address so I can send you the Login Data.

    • at #72061
      Mike de Leeuw(staff)admin
      Keymaster

      mike(@)theme-dutch(com)

    • at #72070
      NiljeNilje
      Member

      Good morning and Happy New Year to y’all!

      Did you get the Login Data and got a look so far, Mike?

      Best Regards,
      Martin & Daniela

    • at #72071
      Mike de Leeuw(staff)admin
      Keymaster

      Good morning to you Martin and Daniela and a Happy New Year, let’s hope we will have a great one!

      Nope nada, i did not get you’re email but send it via https://theme-dutch.com/contact/ and I will pick it up.
      Can’t promise you we look today but for sure on Monday.

    • at #72072
      NiljeNilje
      Member

      Ohh ok, I sent it via the Contact Form, hope it got through.

      Great, Thanks!

    • at #72073
      Mike de Leeuw(staff)admin
      Keymaster

      I got it 🙂
      but where do I login ?

    • at #72074
      NiljeNilje
      Member

      How do you mean ‘where’? The first one is for the WordPress Account and the second for FTP 🙂

    • at #72075
      Mike de Leeuw(staff)admin
      Keymaster

      http://www.yourwebsite.de/wp-login

    • at #72076
      NiljeNilje
      Member

      Right 😀 didn’t thought of that, sorry. Here it is http://www.serienspoilertalk.de/wp-login.php

    • at #72078
      Mike de Leeuw(staff)admin
      Keymaster

      Hello Martin,

      We made a update to Mikmag that will fix your issue, Mikmag 3.2 is at this moment in review at Themeforest. I hope later today or tomorrow you will get a notification when you can download it.

      Best Mike

      Version: 3.2 – 5 jan 2015

      – WP 4.1 update

      – TD Shortcodes 1.6.1

      – LayersliderWP 5.3.2

      – Woocommerce 2.2.10

    • at #72087
      NiljeNilje
      Member

      Hi Mike,

      thanks for the update, but it didn’t change anything. It still shows ‘0’, after I try to ‘Save changes’.
      I also updated all the Plugins you listed… Please take a look again, maybe I’ve overseen something?

      Best Regards,
      Daniela and Martin

    • at #72088
      Mike de Leeuw(staff)admin
      Keymaster

      Hi Daniela and Martin,

      Try this:
      Delete mikmag and layer slider.
      Upload mikmag version 3.2
      appearance / install plugins / Layer slider

      Check it if it works, if not. You’re installation needs to be checked, but as it’s a time consuming process we can’t offer this under free support.
      But I think when you have installed the latest versions it should work, I have checked our demo site and all is working.

    • at #72090
      NiljeNilje
      Member

      Hi Mike,

      so we installed WordPress again, installed MikMag 3.2 with LayerSlider and TD Shortcode, tested Theme, everything went fine.
      As soon as we load the database, same issue again. ‘0’ instead of ‘successfully saved changes’. There is no problem after this step with other themes.

      The database has just above 500 posts and 130 categories, maybe it has to do with the amount of data?

      Best Regards,
      Daniela and Martin

    • at #72091
      Mike de Leeuw(staff)admin
      Keymaster

      Hi Daniela and Martin,
      I don’t think the amount of data is causing a issue with our theme, even if other themes are working. I have seen Mikmag with thousand post, videos etc.
      But what the problem is I can’t say, needs to be investigated starting with the database.

    • at #72092
      NiljeNilje
      Member

      Ok.. do you know, if there were any database-changes in wordpress from version 3.9.3 to 4.0.1?

    • at #72093
      Mike de Leeuw(staff)admin
      Keymaster

      http://codex.wordpress.org/Category:Changelogs

    • at #72095
      NiljeNilje
      Member

      Hm ok we have no idea… we just know that it has to be a bug in MikMag, cause in other themes, like I said, the admin-panel is ok after inserting the posts.

      I could of course set up all the posts etc again, which would cost me at least two days work with all the links I put into it. Makeable. But as soon as there is anything, that causes an inserting of the database, there will be again a reset of the theme-settings.

      What should we do?

    • at #72097
      Mike de Leeuw(staff)admin
      Keymaster

      No thats not right my friend, even if it works with other themes will not say It’s a Mikmag bug 🙂
      And like I said, I have seen Mikmag websites with thousand of post with no problems.

      And all works fine until you import the database, so my money would be checking the database on issues but that can be a painful and time consuming process.
      If you like our guys can have a look at your installation, you can ask for a price quote via our contact form: https://theme-dutch.com/contact/

    • at #72106
      NiljeNilje
      Member

      Hello Mike,

      to avoid problems with an imported database, we created the posts manually.
      Currently we got only 30 posts and 12 pages and the bug occurs.

      In our test scenario we tested with a blank installation, then changed CSS. No problems until we added some posts.

      The settings remain as we set them before the writing of posts.

      Any options?

      Regards,
      Martin

    • at #72110
      Mike de Leeuw(staff)admin
      Keymaster

      Hi Martin,

      We have made a fresh install, installed Mikmag 3.2, layerslider, woocommerce and td-shortcodes.
      And I added 39 post, 19 pages and I can save all theme options.

      So whats going on there I can’t say.

    • at #72113
      NiljeNilje
      Member

      Hi Mike,

      could you give us as an option to login to your wordpress test installation?

      Regards,
      Martin

    • at #72114
      Mike de Leeuw(staff)admin
      Keymaster

      Nope sorry already removed.

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