Home › SUPPORT FORUMS › James wp theme › 2 issues with the james theme

This topic contains 5 replies, has 3 voices, and was last updated by  Mike (staff) 2 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #64450

    Hi,

    Yesterday I bought the theme james 2.0 and I have some issues.

    Issue 1:
    There is an incompatibility theme with the latest update to WooCommerce.

    Rough translation:
    “Your theme has included copies non updated files WooCommerce template”

    Issue 2:
    Both to create “posts” and “pages”, to include outstanding image never sees the image in the sidebar content. Always a solid black frame appears.

    Adjunct pdf for better understanding.

    Waiting your reply.
    Thank you.

    Kind Regards,
    delfin2578

    #64455

    Hi Delfin,

    I have split your reply into a separate topic, to keep things clearer.

    Before we can provide support, we would like to verify your purchase.
    I’m assuming you have bought your copy of the theme via Mojo-themes. Unfortunately Mojo-themes do not provide an automatic way of verifying theme buyers. Our only way of verifying your purchase is if you could please post a comment in the support section of the mojo-themes page (http://www.mojo-themes.com/item/james-2-0-responsive-full-screen-portfolio-woocommerce-theme/).

    Just post a reference to this topic saying you’d like to have your purchase verified on theme-dutch.com, also please include your theme-dutch username.

    To make sure that your verification and support topic here are not lost in traffic (seeing as the last reply is now by me), I suggest you to also post a reply on this topic to tell us that you have requested verification on Mojo-themes.

    Unforunately this is currently the only way mojo-themes allows us to verify our customers.

    Kind regards,
    Kevin

    #64456

    Hi Kevin,
    Thank you for your reply.

    I just do what you tell me. You’ll find my post in the support area on the web mojo theme.

    Kind regards,
    delfin2578.

    #64457

    Hi Delfin,

    Thanks for verifying your purchase with us, a mojo-themes badge has now been added to your account.

    You are using Woocommerce 2.1.12, correct? Also, what wordpress version are you running?

    As for the second issue, could you perhaps share me a link towards your website (preferably a page that shows this issue).

    Kind regards,
    Kevin

    #64459

    Hi Kevin,

    These are the two verions:

    WordPress 3.9.1 Last versión
    Woocommmerce 2.1.12 versión

    Links:

    (Post)

    http://ivangolfinho.com/jewels/ig/2014/07/03/ros-black-gold/

    (Page)

    http://ivangolfinho.com/jewels/ig/pagina-ejemplo/

    Kind regards,
    delfin2578

    #64463

    Hi there, James is not yet tested for the latest version of woocommerce, we will release a update asap. Check our facebook for the last update notifications.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.