Hi Glee,

Please read our chapters 1,2,18 of ‘Dondo Manual’ that comes with the theme’s download. Installing Dondo should not cause any issues if you follow these instructions, and read all important notices regarding hosting/maximum upload file size.

Installing a theme / login to the back-end of your installation is not automatically covered by support.

Please also read Themeforest’s support policy about installations: https://themeforest.net/page/item_support_policy

(What’s included and what’s not included in theme support)

We also offer installation services for installing themes: https://theme-dutch.com/product/installation-services/

Kind regards,
Helen