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I’ve ordered a couple sites from theme forest. I saw this one and loved the look. The rating of 3 was low at the cost of $58 but I took a chance, this design is not user friendly if you aren’t a designer and are revolution slider savvy, forget about it. On top of it all, there appears to be a cost on every level for any type of solution which is disappointing.
If there is anyone on staff that has a care about THEMEDUTCH customers concern please contact me. I am frustrated beyond belief.
Thank you. [email protected]Dummy content did not download along with templates ..I got nothing???
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Hi Cholly,
How to ”install the theme” and ”how to install dummy content” you can read in FACTS manual. The manual you can find within your download zip. Unzip it and you can find the manual there. First read our chapters how to install the theme and how to install Dummy content. Its a step by step guide.
Possible issues
Installing FACTS dummy content can be a problem for some servers. All images that get downloaded from our server is almost 500 mb. Our server is set up well and spaceous enough. Therefore there are no problems on our hand.
However, we can not vouch for other hosting providers, and some hosting companies have a maximum. If you are having difficulties installing dummy content, ask your hosting provider to increase the server setting and state that the upload file folder with all images is nearly 500 MB. That will solve this problem in most cases.
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Okay . this what Im getting now..The license codes for visual composer is where and the woo commerce now needs updating.Visual Composer Settings
Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.
System Status Hide this notice
General Settings Design Options Custom CSS Product License My shortcodesA valid license key qualifies you for support and enables automatic updates. A license key may only be used for one Visual Composer installation on one WordPress site at a time. If you previosly activated your license key on another site, then you should deactivate it first or obtain new license key.
Envato Username
Your Envato username.
Secret API Key
You can find API key by visiting your Envato Account page, then clicking the My Settings tab. At the bottom of the page you’ll find your account’s API key. Need help?
Visual Composer License Key
Please enter your CodeCanyon Visual Composer license key, you can find your key by following the instructions on this page. License key looks similar to this: bjg759fk-kvta-6584-94h6-75jg8vblatftq.
Activate license
Invalid liense key. Please check information in your envato profile. -
Our theme is running with Visual Composer version 4.5.1.
The Visual Composer plugin was updated 3 day’s after we’ve updated our FACTS theme.
We’ll update Visual Composer to 4.5.2 on short notice.As soon as updates are available, we’ll notify via Facebook/themedutch, and twitter @themedutch.
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We have a license for Visual Composer.
When you post again, we really would like you to use ”more friendly and post titles that are related to the issue.
And not something like ARE YOU SERIOUS.
We’re entitled to remove posts/titles that are offensive or insulting.
We help clients the best way possible, and we ask you to use post titles that refer to the issue itself, so other user can search our forum on the basis of these post title too.For future support questions, please post a new post.
Thank you for your cooperation. -
I have clicked on every tab to open up a new thread regarding my concerns and issues and every time I click on something it takes me back to either your profile or my profile, therefore the only way for me to communicate with you is through my initial post. The dashboard has changed. So the offensiveness of the title isn’t something that I can manage but please feel free to delete or rephrase the post any way you like. Now back to my issues, I posted two issues and the first one was met with a WHY it happen and no solution other than notification and the second issue has to do with the outdate WOO Commerce which was not address. Once again I have download many wordpress theme’s and this is first time I’ve encounter developers not jumping in and fix the issues. I have been dealing with issues regrading this theme for over 3 months. So I beg of you to please resolve all of your customer’s issue and not provide them with reasoning, video or social media support blast.
Thank you for your cooperation and I look forward to resolution and a beautiful product for my client. -
Hi,
Are running Facts theme version 1.3.4? -
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Hi Lalrusrl,
Thanks for coming back to us.
We’re in the process of making updates to FACTS right now.
The updated theme incl. update WP + plugins will be available on short notice.
Follow us via twitter, facebook or theme page on the marketplace, so you know when the update is ready for download on Themeforest.Note.
In the future; please do not update WordPress and Plugins before we do, and wait until we’ve launched an completely updated version on the Marketplace.
If you update WP and plugins before we do (and after checking issues, bugs and testing), you can run into issues.
If you wait updating until we release an update, you can prevent this.Thank you for your patience,
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