- This topic has 4 replies, 2 voices, and was last updated 7 years, 4 months ago by
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Hello, hope all is good
I have bought the plugin and facing a serious problem now, I have multiple payment methods i am considering to use, Bank accounts and check payments.
When using um switcher; any one buy the product using these two methods, the order is changer to completed automatically, I don’t need for um switcher to change the order status to completed for these two type of payments, I want them to stay “on-hold” as woo-commerce do usually and when I receive the money I will change its status to complete. I cannot give users the access before receiving the money.
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Hi there,
Well that’s the way um switcher works. It will automatically change the role after the payment is completed. Um switcher is not making any changes to the order status, thats all woocommerce. -
When I deactivate um switcher and buy a product, its status will be ” on hold”, but when I activate um switcher and buy the same product ” Or any other product”; the status will be completed. This means that um switcher in some way change the status of the product.
Simply, if a subscriber bought the subscription via check, his role should change to the new one after I complete the order to completed not directly because the check will not be received yet.
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Okay, create a ticket and include your admin + ftp login and we will have a look for you.
Mike
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