HOME › WordPress Support › Premium NoTime › Woo Commerce Checkout doesn't work

This topic contains 2 replies, has 3 voices, and was last updated by  Helen (staff) 7 months, 3 weeks ago.

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  • #11227

    makmedia
    Participant

    Will not pull in the address fields. allows says must add address.. they are already there. can never check out

    Please help

    #11228

    kevin(Staff)
    Key Master

    Hi Makmedia,

    Notime is currently not specially built to support woocommerce as some of our other themes are. we might work on an update turning it into a woocommerce theme but I’m not making any promises there.

    Apart from that, I’ve tried using the demo store in my test page on the notime theme. It appeared to work properly on there, so that’s fairly odd.

    There are a few things I’d like for you to try though.

    1- First of all, would you like to try activating the basic wordpress theme (twenty eleven, twenty twelve … one of those standard themes) and then try the shop’s checkout on that.

    2- Are you currently in live mode with your shop or are you running it on demo mode? If you’re currently live, could you set it to demo mode for a little bit and try the checkout procedure on that one?

     

    With kind regards,

     

    Kevin

    #11237

    Helen (staff)
    Key Master

    Hello Craig and Kevin,

    There was a miscommunication, which I hope now is solved. Kevin was not informed about the Woo-commerce version which we have built for you. Because of Easter it took a day before I responded to you both. Hopefully the sky is cleared now :-)

    Greetings,
    Helen

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