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Can’t save changes in subscriptions

Home Forums UM Switcher Can’t save changes in subscriptions

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    • #83020
      Pmanjpmanj
      Participant

      On the subscriptions page, I would like to manually change the reminder email date. When I change and click save, nothing happens. I tried disabling all plugins except Ultimate Member, UM Switcher and WooCommerce related ones.

      When I try to add notes it also does not save. I get no error and the page doesn’t update or refresh.

    • #83025
      Pmanjpmanj
      Participant

      I see that someone else has posted about the same issue. It seems I’m not the only one affected.

      The reason I tried to change the date is so that I can preview what the reminder email will look like in email client. I have changed subscription date so that it is a couple days after today, and then set reminders for 1 and 2 days before expiration. The email dates on my subscription do not match up.

      Then I changed the expiration date of the product to be later so that the dates would adjust, but they did not. Regardless of my expiration date, the emails are set to send on the same date. Is this something you can look into.

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