Hi Jen,

We’re very sorry about the inconvenience.

We’ve decided to remove our themes.
There were so many issues on mojo-themes with uploading and updating themes, as well as downloading a theme by clients via Mojo-themes.

This is what you can do: (if you bought our theme within the last 3 months)

First, ask a refund for JOHN at Mojo-themes.com
Then buy our theme JOHN again via http://www.mojomarketplace.com.
Our theme JOHN is also available there, and on this marketplace there are no issues with uploads and downloads.
https://www.mojomarketplace.com/item/john-business-portfolio-ecommerce-multi-purpose-wp-theme?

We know this is not an ideal situation, but we did this in the best interest of our clients.

Thank you,
Helen