Freeze v1.2.3 and WooCommerce Issue | Themedutch - Web design and Web development Agency

This topic contains 2 replies, has 2 voices, and was last updated by Helen (staff) 2 months, 1 week ago.

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18/03/2015 at 10:38 PM #72393

Mark Vergalito

My problem: Woocommerce is not compatible with Freeze v1.2.3. I went to Mojo themes to see if there is an update to Freeze, only to find out that they no longer have it on their servers!?! Ah, how do I get updates to this theme?

Next, I took all the new woocommerce files and replaced them inside the Freeze/Woocommerce folder. No luck.

When Woocommerce plugin is activated, my homepage redirects to the wp-admin login.

Help!
19/03/2015 at 9:17 AM #72394

Helen (staff)

Hello Marc,

We’re very sorry but we took Freeze of the market and it will no longer be updated. You’re issues are most likely caused by running one of the latest versions of Woocommerce. Freeze is not updated to the latest versions. In order to keep your theme running you’ll have to go back to your previous version of WP/ Woocommerce.

We’re very sorry for the inconvenience, but that’s the only option without additional charges you have right now.
19/03/2015 at 9:38 AM #72396

Helen (staff)

Dear Marc,

Can you please add your purchase code of Freeze to your profile page. Right now we cannot verify your purchase.

https://theme-dutch.com/purchase-code/

https://theme-dutch.com/faq/

Support is only provided to customers including a marketplace badge at the front-end next to their profile.
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