HOME › WordPress Support › James wp theme › bug background gallery

This topic contains 11 replies, has 2 voices, and was last updated by  kevin(Staff) 9 months, 1 week ago.

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  • #10740

    Agence Webcorp
    Participant

    Hi, i had a bud with 3.5.1 so i make a new install with 3.4.2 …

    Ok but i can’t use background gallery or url picture on the SHOP page !

    do i make a mistake or What is the bug now ?

    http://www.be2d-shop.com

    whit background on “boutique (shop) page

    #10748

    kevin(Staff)
    Key Master

    Hi,

    The website is on 3.4.2 at this moment, correct?

    How exactly have you built this shop page? Is it a category?

     

    Kevin

    #10823

    Agence Webcorp
    Participant

    Hi,

    exact for 3.4.2

    And the page was automaticly made when i installed WooComerce plugin.

    #10840

    kevin(Staff)
    Key Master

    Hi,

    Here’s what we’ve done. We’ve chosen our page called “Shop” in woocommerce -> settings -> pages -> shop base page. Then we went to our page options for the page “Shop” and added the background image as shown in the screenshot I’ve added to this post.

     

    Kevin

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    #10886

    Agence Webcorp
    Participant

    Hi,

    i exactly do the same thing but it dont work !
    i use WordPress Vous utilisez WordPress 3.4.2.
    and WooCommerce 1.6.6:
    Are you sure there is not a problem of compatibility yet ?

    Do you have a private email for give to you an Admin Access ?

    Thanks.

    #10897

    kevin(Staff)
    Key Master

    Hi,

    That’s strange, I’d like to take a look at that. Judging by these versions, I don’t believe it to be a compatibility thing.

    For the admin details, the best thing to do would be sent them to me using the private messaging function of the forum (just click my name and you’ll see a button to send me a private message).

     

    Kevin

    #10986

    kevin(Staff)
    Key Master

    Hi,

    I’ve taken a look but didn’t really find why things are off to be honest.

    I think it might be a good idea to try installing a fresh version of the theme. There might be a corrupted file. Just download a fresh version from themeforest and install that while removing (or renaming, for backup purposes) the currently installed version of the theme.

     

    Kevin

     

    #10994

    Agence Webcorp
    Participant

    ok, i will try that so.. and i’ll tel you about it

    #10995

    Agence Webcorp
    Participant

    Hi,

    you can see that i upload a new theme (downloaded by theme forest) and renameming the first folder.

    But the problem is the same..

    Can you look again please ? Maybe we forgot somthing

    Thanks
    Brice

    #11015

    kevin(Staff)
    Key Master

    Hi brice,

    I’ve taken another look but it doesn’t appear to have changed anything.

    I’ll be adding this to the list as something for our developers to investigate as they work on updating the theme. That’s pretty much all I can do right now.

     

    Kevin

    #11025

    Agence Webcorp
    Participant

    Hi,

    do you think that the problem can come from when installing wordpress 3.4.2 ?

    thx

    #11036

    kevin(Staff)
    Key Master

    Hi,

    I am unsure.

    It could be that it’s something in the installation, but frankly I wouldn’t know what in the installation it would be.

    We are close to releasing an update for the James theme though. I think it might be worth waiting for that one since it might very well solve the problem you’re having.

     

    Kevin

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