HOME › WordPress Support › Firebird wordpress theme › Contact form emails reply to wrong address

This topic contains 2 replies, has 2 voices, and was last updated by  kevin(Staff) 6 months ago.

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  • #8611

    Bill
    Participant

    I have employed FB on a client’s site and for the most part, they are very happy. However, I have noticed one issue.

    The form is set to send to the clients email address in the Firebird Page Settings on the Contact page. He receives the contact form email from a customer but when he hits reply, it gets sent to my address and not the client.

    My address only appears in WordPress General Settings as I am the site admin. I need all contact form emails to be sent to my client, not me.

    Please advise.

    #8613

    Bill
    Participant

    This might assist…

    X-AVG-Antispam-Info: 1,-1.05263,0,2a58a3fe277d999b,d41d8cd98f00b204,
    [email protected],[email protected],RULES_HIT:10:69:355:379:
    541:542:599:600:800:946:966:967:973:988:989:1155:1160:1260:1277:1311:1313:
    1314:1345:1359:1437:1515:1516:1518:1534:1541:1593:1594:1711:1730:1747:1766:
    1792:2196:2198:2199:2200:2393:2525:2551:2553:2559:2562:2612:2682:2685:2857:
    2859:2933:2937:2939:2942:2945:2947:2951:2954:3000:3022:3027:3138:3139:3140:
    3141:3142:3352:3571:3622:3636:3865:3866:3867:3868:3869:3870:3871:3873:3934:
    3936:3938:3941:3944:3947:3950:3953:3956:3959:4361:4362:4385:4805:5007:6261:
    7264:7514:7576:7679:7829:7875:7903:8602:9025:9163:9390:9545:10004:10016:
    10400:10450:10455:10471:10849:11639:11658:12043:12050:12114:12517:12519:
    12679:12683:19904:19999,0,RBL:110.143.165.62:@anchorsawaytattoo.com.au:
    .lbl8.mailshell.net-62.14.32.100 64.201.201.201,CacheIP:none,Bayesian:0.5,
    0.5,0.5,Netcheck:none,DomainCache:0,MSF:not bulk,SPF:fn,MSBL:,DNSBL:none,
    Custom_rules:0:0:0
    X-Antivirus: AVG for E-mail
    Delivered-To: [email protected]
    Received: by 10.14.96.199 with SMTP id r47csp231545eef;
    Wed, 3 Oct 2012 15:59:18 -0700 (PDT)
    Received: by 10.68.212.131 with SMTP id nk3mr16691875pbc.109.1349305157830;
    Wed, 03 Oct 2012 15:59:17 -0700 (PDT)
    Return-Path:
    Received: from bismuth.netorigin.com.au ([2403:b800:4000:201:216:3cff:fe3b:9fa])
    by mx.google.com with ESMTPS id si9si10402505pbc.32.2012.10.03.15.59.16
    (version=TLSv1/SSLv3 cipher=OTHER);
    Wed, 03 Oct 2012 15:59:17 -0700 (PDT)
    Received-SPF: neutral (google.com: 2403:b800:4000:201:216:3cff:fe3b:9fa is neither permitted nor denied by best guess record for domain of [email protected]) client-ip=2403:b800:4000:201:216:3cff:fe3b:9fa;
    Authentication-Results: mx.google.com; spf=neutral (google.com: 2403:b800:4000:201:216:3cff:fe3b:9fa is neither permitted nor denied by best guess record for domain of [email protected]) [email protected]
    Received: from anchor28.lnk.telstra.net ([110.143.165.62]:51827 helo=AnchorsAwayPC)
    by bismuth.netorigin.com.au with esmtpa (Exim 4.80)
    (envelope-from )
    id 1TJXu1-0021pb-5y
    for [email protected]; Thu, 04 Oct 2012 08:59:12 +1000
    From: “Anchors Away”
    To:
    References:
    In-Reply-To:
    Subject: RE: This message was sent from Anchors Away Tattoo Parlour - Bendigo (http://www.anchorsawaytattoo.com.au)
    Date: Thu, 4 Oct 2012 08:58:55 +1000
    Organization: Anchors Away Tattoo Parlour
    Message-ID:
    MIME-Version: 1.0
    Content-Type: text/plain;
    charset=”us-ascii”
    Content-Transfer-Encoding: 7bit
    X-Mailer: Microsoft Outlook 14.0
    Thread-Index: AQHo3+Iwf+SMWAgHsrSeQJGkMw22EZdxtUBg
    Content-Language: en-au
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - bismuth.netorigin.com.au
    X-AntiAbuse: Original Domain - gmail.com
    X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
    X-AntiAbuse: Sender Address Domain - anchorsawaytattoo.com.au

    #8652

    kevin(Staff)
    Key Master

    I’ll discuss this with the development team, let them have a look at it. I see what you mean though, does the same for me.

    Kevin.

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