HOME › WordPress Support › Freeze WordPress Theme › Premium support paid for, but no response from admin after 3 dyas

This topic contains 1 reply, has 2 voices, and was last updated by  Helen (staff) 1 day, 19 hours ago.

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  • 29/01/2013 at 1:49 PM #10440

    Arts Unknown
    Subscriber

    I asked a question in the premium forum a few days ago and, as of yet, no one has responded.

    Do these forums ever get checked? What is the point of paying for premium support if the response is slower than on the normal forums.

     

     

    30/01/2013 at 9:43 AM #10448

    Helen (staff)
    Key Master

    Hello Dan,

    We’ve answered via the premium forum.
    Once again, we are very sorry, we’ve missed you post.
    Helen

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