HOME › WordPress Support › Screen wordpress theme › Problems sending emails from the Theme " Screen 1.4" standard Contact Page

This topic contains 3 replies, has 2 voices, and was last updated by  kevin(Staff) 5 months ago.

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  • 04/11/2012 at 2:39 PM #8926

    Alan
    Participant

    Do I need to do anything special to send emails via the standard Contact Page as they dont seem to be sending to the entered (which is correct) email address? I am using WordPress version 3.2.1.

    07/11/2012 at 4:37 PM #8953

    kevin(Staff)
    Key Master

    Hi,

    In order to send e-mails from your web page, one thing you’ll need to do is make sure your mailserver has been activated on your server. This might be something that’s blocking it and would seem like a good first thing to check.

    07/11/2012 at 4:56 PM #8955

    Alan
    Participant

    Thanks. My website is hosted bu an ISP. What do I need to tell them to do (or what should I try)?

    09/11/2012 at 1:34 PM #8968

    kevin(Staff)
    Key Master

    Hi Alan,

    You’ll want to make sure that you’ve got your SMTP running, if you haven’t got it or it’s turned off in any way, your mail won’t work. So basically make sure that’s on.

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