Home › Forums › UM Switcher › admin approval after new user registration not working?
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at #81112mgreusMember
Hello,
Thanks for a nice plugin.
However, I have a issue to have the setup work as I need.
Once a new member do the registration (through out woocommerce “member” subscription plan and checkout process) I would like to have this user in “hold” until admin have approved the new user.
After that the user will be able logg in to the site.
The issue I have now on my site is that after checkout process the new user will be automatically logged in to the site (without admin approval). I have tried to do all the settings on UM as it should as Admin approval after registration.
could you help me to solve this issue?
Thank you in advance.
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at #81114adminKeymaster
Hello mgreus,
Thank you for purchasing it 🙂
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I would like to have this user in “hold” until admin have approved the new user.
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umswitcher bypasses the default admin approve setting but the solution is easy for your setup:– create a new community role, and give that role limited access via the community options.
– set that role to the umswitcher product when your clients purchase your plan.
( now when they purchase a umswitcher product, they dont have access to your site.)You will get an email when a new client has purchased a umswitcher product, you need to approve the client account and change his community role to one that has full access, and voila.
Hope that helps, if not were here to help you out.
Thanks Mike
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at #81115mgreusMember
Hi,
Thanks for a quick reply to my case.
Yes, I did this already. I was hoping for a better solution. When on the “road” the a-mail admin approval was very simple for me to do as I have on my site.
The way you mentioned above (and my site works now) will need more or less login via admin and do all the things this way.But if this is the only solution for it, than I need to do this way.
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at #81116adminKeymaster
I don’t follow you completely.
Because you always need to login if you have to approve a new member.So what do you mean with: When on the “road” the a-mail admin approval was very simple for me to do as I have on my site.
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at #81117mgreusMember
I have a plugin for admin e-mail approve. I just click on one link that takes me to admin panel to approve/reject new user. This is easy to do with my mobilephone as well.
Now I need to manually go in and change user role after confirmation for every new user. If this is the only way to handle it than I guess I need to do it this way.
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at #81118adminKeymaster
Well a default feature of Ultimate member is that you can get an email when you have a new user, it gives you a link to that user and it takes you also to the admin panel. Sounds like the same process as what you have with a plugin, but maybe your plugins has some more nice features.
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at #81122mgreusMember
I have 4 rolls on my site but sell in front-end only one of them, MEMBER:
1. New Member and Subscription rolls (free user rolls, they will have own profile/account with no product discount on the site). This roll will be needed to handle pre/after subscription period plan.
2. Member (paid user, will have some discounts on products)
3. VIP (paid user, will have the best discounts). This roll is handled manually via admin to assign special members to the roll and will be valid same amount of time as the original subscription plan the user bought.So, what I have tested so far to go around my problem is:
1. To have new registered users to be assigned New Member roll plan 1 year automatically. This roll have only account on the site and with restricted content.
2. Admin look that payment is made by user and approve the new user and assign new roll manually to the user, Member. (This not working for me as I can not change user roll)
3. After subscription plan run out of time the user will be assigned to Subscription plan automatically. The user account will be restricted as New Member roll. (point 2 not working so can not test point 3))But when I tested this setup I have issues.
After admin approve the new user account the original registered user roll can not be changed by admin? It falls just back to original roll again when I try to do it under wp users. Also, in the plugin UM-Switcher the roll, it shows only the original roll all the time?
How do I set up this the right way with your plugin and UM/Woocommerce to have it work with up/down grade of user roll after start/expired time?
I have tried to work around the problem I have due to that the new users will be logged in automatically before admin have approved the account after registration.
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at #81123adminKeymaster
I think you need to see the difference between user roles and community roles.
um-switcher will change the community role and not the default user role from WordPress. That’s a big difference.
when a client purchase a um-switcher product (your plan) it gets a community role x and when the time period is ex period it will change to z.
For the community roles x and z you can give them specific wrights etc.
For more info you can also read the docs of UM: http://docs.ultimatemember.com/
Hope that makes sense,
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at #81128mgreusMember
“Change his community role to one that has full access, and voila.”
How do I do this? When I try to change the Community roll it just falls back to the original community roll again. I use on the site woocommerce checkout register process (see attached picture). Do this have something to do with it?
Default the user get a Subscription plan with restricted content from this process above. After payment etc I would like to change the new user to “Member” plan.
I have created the different community rolls needed but I am stuck in how to change the community roll for new users.
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at #81130mgreusMember
Where I try to change the new user community roll.
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at #81132adminKeymaster
Your question is regarding Ultimate member and not to um-switcher, please visit http://docs.ultimatemember.com/ for the manual.
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at #81133adminKeymaster
regarding your second image.
when a client purchase an um-switcher product, it will change there community role after purchase to what you have set in the um-product.
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at #81157mgreusMember
Hello,
I have now spent some hours to find a work around solution to my problem without any luck.
Can you help me with a solution and how I should setup the plugin to work as I want.
My problem:
1. After registration process users seems to be logged in automatically without admin approval (even if I have set is so in UM). As my Member plan is a paid service I must control that the new user have made the payment before I can let the new user in to the site.
2. If I try to solve the issue above with another community plan “Subscriber” that only have login account and no access to paid content on the site. This works fine, until I try to change the community roll to “Member” plan after receiving the payment. Every time the original user plan kicks in within seconds and change it back to “Subscriber” plan. It seems to me that your plugin runs over all my other settings and plugins regarding user roll/community roll set by me.
How can I solve my issue?
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at #81160adminKeymaster
Hi mgreus,
(1. After registration process users seems to be logged in automatically without admin approval (even if I have set is so in UM). As my Member plan is a paid service I must control that the new user have made the payment before I can let the new user in to the site.)
If your client has purchased an umswitcher product, yes it will change the community role that’s the whole idea behind our plugin. And umswitcher will only change the community role if your clients has made the payment and the order is completed. So via umswitcher there is no need to have the account approved.
If you want to approve the account first, you need to let your clients register via Ultimate member and not via woocommerce. Give them a role that has no access.
Then include a link in the email they get when you approve there account, to a um-switcher product so they can purchase it. There role will change with full access or whatever you want.
Mike
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