Home › SUPPORT FORUMS › JOOP WordPress theme › Display Issue on Tablet Screens

This topic contains 16 replies, has 4 voices, and was last updated by  Christian 3 months, 3 weeks ago.

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  • #64301

    Hi Christian,

    We’ll fix this issue, no matter what.

    Please read our forum rules, because insulting our staff will not be accepted here. Anything that resembles this will result in automatic deletion of your account and banning from the forum.
    Since you’re not a verified customer, our Staff is under no obligation to answer you.
    If you would like support or help in the future make sure you insert your ‘purchase-code’ first.

    http://theme-dutch.com/purchase-code/

    Best regards,

    Helen

    #64303

    Hello Helen,

    I have no intention to insult anybody, nor did I. All I am asking for is the bugs to be fixed and to get a reliable date from you by when you expect this to happen. We can’t launch until the bugs are fixed, we are waiting for more than 2 months for this to happen, no one can tell us exactly when this will happen, and one doesn’t get the impression that you take this issue and my problems associated with this really serious. The fact that you just took my latest post off the forum doesn’t really grow my trust in your ability to provide a helpful solution anytime soon. So I have no choice other than filing an official complaint with Envato in order to get help on this. And yes, I will provide my purchase code then.

    Regards, Christian

Viewing 2 posts - 16 through 17 (of 17 total)

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