Home › SUPPORT FORUMS › JOOP WordPress theme › Featured image

This topic contains 4 replies, has 2 voices, and was last updated by  kevin(Staff) 2 weeks ago.

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  • #63244

    Something seems to be restricting my featured image on the product page.
    Please see the attached images of my site and the demo site. And I am still using the demo content.
    The image is supposed to stretch out horizontally.

    What could be wrong?

    I you need access, please advise in a private message.

    • This topic was modified 2 weeks, 1 day ago by  John Ola.
    Attachments:
    1. featured-image-original.png

    2. featured-image.png

    #63250

    Hi John,

    This may well be a woocommerce setting. When you scroll down in wp-dashboard/woocommerce/settings/products you’ll see “product image sizes”.
    I think this is where your site may differ from ours.

    I’ve added a screenshot of our settings.

    Do note that you may need to regenerate thumbnails after changing these settigns before seeing any difference. (woocommerce also states it with a link, right above the input fields). You can follow that link for the regenerate thumbnails plugin.

    Let me know if this helps

    Kind regards,
    Kevin

    #63251

    Hi Kevin,
    Where is your screenshot?

    #63253

    I tested different sizes in the woocommerce product page setting to change the featured image size. Initially, I’d done that before contacting you, but did not use regenerate thumbnail, so it didn’t show that it would work.

    Tried using Regenerate Thumbnail plugin AFTER modifying the woocommerce settings and it worked!

    Thanks

    • This reply was modified 2 weeks ago by  John Ola.
    #63261

    Hi John,

    That’s great to hear! As for the screenshot, it appears I completely forgot actually adding the screenshot.. I’ve gone and added it to this post. Though it does seem like you won’t be needing it anymore..

    Kind regards,
    Kevin

    Attachments:
    1. ScreenShot526.png

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