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This topic contains 57 replies, has 2 voices, and was last updated by Mike (staff) 1 day, 2 hours ago.
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sorry but I have a big problem, not save my dashboard pages , as in the child theme option (see screenshot , it is impossible to change the colors or others) I can not change either typography , why?
Try this first
- deactivate all plugins.
- check if the child theme options are working.
- deactivate the child theme.
- check if you can change options.Hi Mike,
I followed your procedure, always m ^ me problem. For information, this makes two times this has happened
Do you have another idea please?
I opened a ticketHi Karim,
Please don’t create a forum post and a ticket, we just can answer it once
By the way, please create a new post for questions so we have the forum: one post = one issue.Can I still access the backend?
Sorry Mike ok
Yes you can accessI just checked your backend, and I can’t delete the sociable as well. And a update will be made in a few hours to TF, we’re fixing the issue at the moment.
So it’s a problem that comes to you?
It’s a theme issue and not your installation, and it will be fixd when the update is available on Themeforest
Karim, have a coffee
We’re updating your site this moment.Karim,
Can you please set the backend to English?
Can you also create a ticket and send me the FTP details, So I can have a look at your installation and install a update.
I will deactivate all plugins to be sure our theme is working fine.I sent you my FTP settings on the TICKET
thank youKarim, please check your tickets
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