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This topic contains 25 replies, has 4 voices, and was last updated by Justin 1 minute ago.
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Hi Loren:
1) Crop your feature image to 1140 x 200 px and it will display perfectly in all side bar configurations.
2) Remove the text from related items thumb nail, problem solved. I see only one thumbnail, are there others?
3) Odd behavior, trying to recreate the conditions on a current project.
4) Sounds like there is a mischievous ghost in the machine creating havoc. Something is interfering with the theme.
Will note a replicated environment in this thread.
Be be awesome
James
Thanks for all of that! At this point I have everything solved except the footer issue. It happened on backupbuddy transfer and a new clean install, so I’m not sure what would be causing the problem. It only happens when woocommerce plugin is installed.
You are welcome Lauren.
WooCommerce updated their plugin to 2.0.11 about 21 hours ago as the previous version was problematic.
With a little luck it will work for you.
Glad to hear your other problems have gone away.
Have a better one.
James
Thanks James! No such luck on the update. Had my fingers crossed.
Hi Lauren,
I understand how you’d like to get things done as soon as possible but I hope you can understand that with our premium support packages we guarantee response within the workday, however our free support is done on a more voluntary basis so we try to attend to it as much as we can whenever we get the time. That means it could happen that there may be a few days delay sometimes.
I went to take a look and try a few things with your woocommerce settings but nothing appeared to change the footer issue, so I changed everything back to the way it was. I’ll go inform with our developers to see if they have an idea of what the issue might be.
For the time being, I do notice I haven’t asked you to try and re-install the theme yet. It often happens that tre-installing the theme solves strange issues caused by files getting corrupt in down- or upload. For this you want to download a fresh version from theme-forest, once a them has been bought it can be re-download for free. Remove (or rename for backup) the currently installed theme and install the freshly downloaded one. see what happens. If it’s caused by a corrupted file, this might just solve it.
If not, do let me know and I’ll get back to you with the information I get from our programmers
Kevin
Hmmmmmmmm…. something is interrupting the action. I am wondering if something was introduced.
Have you tried to overwrite the existing theme files with a fresh copy? I am wondering if something corrupted with the backup process.
What about PHP version and memory? Do you have enough?
You may want to repair your MySQL tables and optimize them in case there is some residual activity running interference especially if there have been a lot of changes and deletions.
My personal favorite is WP-DBManager available in the WP repository. Make sure you have everything backed up in case there is a hiccup somewhere.
I will see if I can recreate it on my test server.
Hang in there Lauren, there is an answer somewhere, we just need to find it.
James
Thanks guys, we already did the clean install on a new dev and it was still happening. Is there a site you can show me that has woocommerce installed with a working footer on the home page?
Hi Lauren, the Mikmag example has working footers with WooCommerce installed. When you say home page not working and others are, that suggests something on the home page is preventing the footer from loading.
You may want to explore what is being called as there may be a hook from somewhere preventing the page from functioning correctly.
We are getting closer to solving this mystery.
James
It’s not just the home page…it’s any non-buddypress/woocommerce/blog page. so there are 3 that are just standard pages and it doesn’t work on any of them. so weird! I’ve been racking my brain. It does the same thing without any page content.
Hang in there Lauren, there is an answer and we will find it. I am working on a project and will see if I can replicate what you are experiencing. Until then…
Have a great weekend.
James
Can anyone tell us where and what file now replaces the single.php for blog posts? I’ve been digging around and haven’t found it yet.
I’d like to remove featured images from showing in the header of blog posts but not from other functions like category sliders and homepage, etc. I know I could use CSS (display:none) but that still seems to leave a gap in the body head above the content.
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