This topic contains 4 replies, has 2 voices, and was last updated by  kevin(Staff) 3 months, 1 week ago.

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  • #12778

    Desiree
    Participant

    Hi, The widget area is not working. I can’t drag and drop or even open existing widgets. How can I manually update the file paths to these missing images?

    http://www.billsimpsonjr.com/

     

    Any help would be greatly appreciated.

    #12783

    kevin(Staff)
    Key Master

    Hi Desiree,

    It actually sounds like you’ve got a jQuery conflict going on, probably with one of your plugins. What you can do to check this is turn off all your plugins, see if the widgets now do work and if so, turn them back on again one by one to find the faulty one.

     

    Kevin

    #12797

    Desiree
    Participant

    Hi Thanks Kevin! I deactivated all the plugin and the widgets still didn’t work. I know I had this issue when I first installed the theme. Before I even had plugins. The theme wasn’t working with the current WordPress. Do you have an updated version of this theme? My version is 1.0.1

    #12798

    Desiree
    Participant

    Or how do I manually change image addresses in the widgets area without using the appearance>widgets area?

    #12802

    kevin(Staff)
    Key Master

    Hi Desiree,

    If your wordpress version was too high for the theme to support then I guess that would probably still be the issue. I must say I’m not sure whether it’s possible to reach the widgets’ images without the admin panel. Maybe from the database.

    However, I’m afraid I can’t really help you out much further as firebird is a discontinued theme: http://theme-dutch.com/wordpress-support/topic/message-from-the-staff-regarding-firebird/

    With kind regards,

    Kevin

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