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This topic contains 6 replies, has 2 voices, and was last updated by Paul 1 day, 2 hours ago.
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Just though I would let you all know that as a direct response to your lack of interest in support that I got a refund from Themeforest. I wish you TD but you need to up your game.
You gotta pay for good support
Did you just get it today? You gave up that fast just cause no one gave you support quick enough? I’ve waited days for support. There are very helpful people out here who don’t work for theme dutch who will help also.
I’ve had it for 2 weeks and it’s a pain in the arse. I like the style and I like what they trying to do but the support is rubbish for a theme of this price. Some of the questions I have had from the start have not been answered. The real issue I have is the questions I have asked should relatively easy for a theme developer to solve but these guys just take the money. There are too many inconsistencies in the theme. If you want to see how a good theme team operates check out Striking by Kaptinlin and even though they have sold thousands they have always provided brilliant support.
Like I said this could be one of the best themes out there for what it can do - I just do not have time to wait for TD to answer simple questions or provide decent shortcodes that work seamlessly which is a shame.
true, on the shortcodes.. theyre built right into the theme. If you were on a page its near where you would insert an image.
It is pretty dead around here though, you’re not making that up
If they cared they would respond and they say nothing therefore…….I cut my loses. It is annoying because if they got their fingers out they make some good money from this but they have no chance without supporting buyers.
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