HOME › WordPress Support › James wp theme › Woocommerce

This topic contains 6 replies, has 3 voices, and was last updated by  Helen (staff) 1 week, 3 days ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #12449

    Allan Davis
    Participant

    I have had a few issues with James theme but I have managed to resolve them, so please ignore my previous message asking to download the theme again but I would like to know that as a themeforest customer in the case of updates.

    The only issue that I haven’t managed to fix is with woocommerce but not with the actual plug-in but more to do how it interacts with the theme. Firstly I can’t seem to get a sidebar on any of the woocommerce ‘shop’ pages, I can on all of the ‘my account’ pages but nothing on the ‘shop’ ones even though I have selected the sidebar option on all the pages and secondly on all my ‘shop’ pages the menu in the footer panel is placed right at the top of the footer, where on all the other pages it has a CSS of padding-top -30px which the ‘shop’ pages doesn’t. This css styling is attached to div.footer-btmblk-nsyd which doesn’t seem to appear in any of the shop pages.

    Can you help and is there an easy solution to this. Many thanks for your help with this.

    Allan

    #12457

    kevin(Staff)
    Key Master

    Hi Allan,

    May I ask you what version of the theme you are currently using?

    Kevin

    #12458

    Allan Davis
    Participant

    Hi Kevin,

    I’m using version 2.0

    Allan

    #12476

    Helen (staff)
    Key Master

    Hi Allan,

    Thanks for posting, I’ll discuss it with our developer and come back on this.

    Thanks in advance for your patience,
    Helen

    #12481

    Allan Davis
    Participant

    Thanks Helen, I’ll wait for your reply.

    Just one question, is it possible I have a bad download?

    Allan

    #12485

    Helen (staff)
    Key Master

    Hi Allan,

    Our developer did not find the time to look into your sidebar issue on shoppages yet, but he’ll look into it as soon as he can. It is possible that we need to fix this. I don’t think that you’ve a bad download if its downloaded from the marketplace, and you did not use any plugins which can cause conflicts.
    I’ve added you to our list for future updates, so you don’t need to worry about that.

    Thanks in advance for your patience,
    Helen

    #12497

    Helen (staff)
    Key Master

    Hi Allan,

    Version James 2.0.2 will be avaiable on very short notice. We’re working on an update right now.

    Best,
    Helen

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