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This topic contains 1 reply, has 2 voices, and was last updated by  kevin(Staff) 3 months, 1 week ago.

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  • 11/12/2013 at 2:19 PM #13469

    Olivia Torma

    Hi

     

    My Joop Child Theme Admin Panel is suddenly not appearing. The link brings up a white blank screen. I was customising my menus from the dummy content and now I can’t access my Joop Admin Panel. I also reinstalled Joop and the Joop Child Theme but my custom changes reappeared with the same problem.

     

    Does anyone know how to fix this please? My admin panel was working fine before.

     

    Thank you

     

    MooshiMode.

    http://www.mooshimode.com.au

    26/12/2013 at 11:08 AM #13534

    kevin(Staff)Key Master

    Hi Olivia,

    When reinstalling, have you completely removed the customized versions of theme and child theme from your ftp before re-uploading the original files?

    Also have you tried clearing your cache after re-installing?

     

    Kind regards,

    Kevin

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