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Reminder not working

Reminder not working

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    • 18/09/2020 at 4:15 PM #83169
      PM2AlliancePM2Alliance
      Participant

      Hello, I cannot access the reminder email that is send to the members, the menu dies not expand and I cannot edit it. Please advice.

      Attachments:

      1. umswitcherreminder.png

    • 22/09/2020 at 12:34 PM #83171
      Roy PepitoRoy Pepito
      Moderator

      Hi Alliance,

      What Um-switcher version do you have?

      Please do some debugging first, try to disable your other plugins so you can found the conflict it can be also on theme, then let us know.

      Thanks

      Regards,

      Roy

      • This reply was modified 1 month ago by Roy PepitoRoy Pepito.
    • 23/09/2020 at 1:41 PM #83173
      PM2AlliancePM2Alliance
      Participant

      Unfortunately debugging did not show anything, deactivated plugins and changed theme but the issue remains.
      Is this the only way we can modify the Reminder email?

    • 23/09/2020 at 2:44 PM #83174
      Mike de Leeuw(staff)Mike de Leeuw(staff)
      Keymaster

      Well it could be by updating the database, but it should work. Can you maybe create a admin login for us, so Roy can have a look? If so please create a ticket and share your login details.

      Thanks Mike

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