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issue with the website Mojo-themes

Home Forums BOX WordPress Theme issue with the website Mojo-themes

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    • #73505
      BOX themeBOX theme
      Member

      Hello,

      We bought it 1 week ago via the website mojo-themes.

      but this theme is no more available and we are not able to obtain the last version.

      Can you help us?

      Thanks

      Regards

    • #73506
      Helen (staff)Helen (staff)
      Keymaster

      Hello,

      We’re very sorry about the inconvenience.
      There were so many issues on mojo-themes with uploading and updating themes, as well as downloading a theme by clients via Mojo-themes, we decided to remove our themes.

      This is what you can do:

      Ask a refund for BOX at Mojo-themes.com
      Buy our theme BOX again via http://www.mojomarketplace.com. Box is also available there, and on this marketplace there are no issues with uploads and downloads.
      https://www.mojomarketplace.com/item/box-a-flexible-responsive-creative-photography-wp-theme?

      We know this is not ideal, but we did this in the best interest of our clients.

      Thank you,
      Helen

    • #73780
      Kayphoonstarkayphoonstar
      Member

      So does this mean that there is no access to the October 13th (version 1.0.8) update if I purchased the BOX theme from mojo-themes? The latest version on the mojo-themes download page is 1.0.5 which I am still able to access and download. However, it was my understanding that I would have access to updates for at least one year.

    • #73783

      You will have access to updates if you follow:

      This is what you can do:

      – Ask a refund for BOX at Mojo-themes.com
      – Buy our theme BOX again via http://www.mojomarketplace.com. Box is also available there, and on this marketplace there are no issues with uploads and downloads.
      https://www.mojomarketplace.com/item/box-a-flexible-responsive-creative-photography-wp-theme?

      Thanks Mike

    • #73785
      Kayphoonstarkayphoonstar
      Member

      I doubt that’ll work since I bought the theme in a bundle w/support add on.

      FWIW, this theme was the main motivation for getting the bundle. It’s just disappointing. I’m not sure I understand, though, if you’ve pulled your themes, why can I still download version 1.0.5?

    • #73788

      Mojo-themes and mojomarketplace ar two diffrent marketplaces, both from the same company Mojoness. We pulled our themes from Mojo Themes as there system was not working perfect, but are available from MojoMarketplace.

      Were just the developer and we do not sell our themes but Mojo, but I’m sure if you ask them they will come up with a solution.

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