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UM Profile Not Working

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This topic contains 5 replies, has 2 voices, and was last updated by Mike de Leeuw(staff) Mike de Leeuw(staff) 2 months ago.

  • Author
    Posts
  • #82676
    Centrix77
    centrix77
    Member

    I have installed and activated the UM Profiler , on the member directory of Ultimate Member I can only see default template . the um profiler templates dont come up

    Attachments:
  • #82679

    Your screenshot shows the dropdown of the user roles. But do you mean when you select the drop down below Styling general, there are no templates showing?

  • #82680
    Centrix77
    centrix77
    Member

    yea when I select drop down it only shows the default template of ultimate member and nothing else

    Attachments:
  • #82682
    Centrix77
    centrix77
    Member

    I have all the UM Profiler skins activated but its still not showing on the Member directory template option

    Attachments:
  • #82684
    Centrix77
    centrix77
    Member

    I need to know if its not compatible with Ultimate member so I can cancel the order

    Thanks

  • #82687

    Hi there,

    In some cases servers don’t allow creating template files, i think this is your issue but there is a quick fix. Please look here and scroll down: https://theme-dutch.com/presents/umprofiler/manual/

    Huh, I don’t see the new templates
    only the Default Template?

    There are hosting providers that prevent creating directories in theme files by plugins for security reasons. No worries, we have an easy solution for your situation.You just have to copy the template files into your theme file, so they will show up on the member directory’s page.

    Follow the below steps and they will show up.

    1- Unzip your download: UM-Profiler 1.2 – Unzip me please.
    2- Inside you will find a zip: um-profiler (unzip it)
    3- You will see a file: templates
    4- Create a directory inside your theme file and name it: ultimate-member (make sure to set the permissions to 755).
    5- Copy the file templates into your created directory ultimate-member

    This is the path were your templates will be located, Ultimate member will include it in the member directory page: wp-content/themes/your-theme/ultimate-member/templates

    When you have followed the above steps, the new um-profiler templates will be included and ready for selection at Member Directories via Styling: General/templates

    NOTES:
    If you exchange your theme in the future, don’t forget to follow the above steps.

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