I bought the plugin yesterday and I am trying to get it to work. I created a few UM-switcher products based on days. I also created 2 user roles with ultimate member: named ‘active-member’ and ‘expired member’ and used them in your plugin on the product page.
Then I did a checkout with bank payment. I changed the order from ‘on-hold’ to ‘completed’ but the user role stays at the standard user role: ‘customer’ and nothing comes up in the Um-Switcher subscriptions overview in the plugin.
Everyting is green in um-switcher and all plugins are up to date. I also created a test site with a clean install with minimum plugins and I still can’t get it working.
Cron job is created. But this shouldn’t be the issue for the problem I am describing, correct?
Is it supposed to change role with bank payment? Or only with direct payments like credit card?
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