I’m running into a problem with UM-Switcher. I have set up UM, WC and UM-Switcher such that when I register, you become a “guest”. Next, you can purchase a membership, and your account is upgraded to “Subscriber”. At the end of the subscription period, you become again a “Guest”. After a first subscription period, you should be able to pay for another membership, and become a “subscriber” once more. Unfortunately, the user role is not updated, and the start and end date of the subscription remain unchanged.
Also, via the UM-Switcher dashboard, I can set a new end date for a user, but this new end date is set again at the previous one after I refresh the page.
Our support staff is more then happy to help you in any way they can. Theme support does not include following services though, even though you've purchased a supported theme from your marketplace.
Theme support does not include services to modify the theme beyond the original features, style and functionality described on the marketplace item page. Just ask for a free quote if you want us to customize your WP theme.
Installation of the theme
Clients have variable levels of experience with different software platforms and technologies. Getting your WP theme up and running depends on many variables that are specific to your circumstances. You’ll need to have knowledge of the software platforms and technologies for which WP themes are created, so theme support does not include help to install the theme on your server or on a CMS. Please visit Services WordPress for Themedutch installation packages and more information.
Hosting, server, or software
We are not required to support issues about your web hosting or server environment, or issues with the software you’ve got installed on your machine to use our WP theme. Please check your ISP/web hosting provider or other software documentation for help to solve your issues.