Tagged: demo content
19/11/2019 at 8:24 AM #82946
The demo content of the Dondo theme doesn’t get imported on wordpress.com servers, (On the e-commerce plan which has many resources and costs 45$/month).
I tried to import demo 9 with the automated way and it failed. Then I tried the manual way (with the xml file) but that only imported the data of the posts (no images, pages or anything else).
I contacted wordpress.com support and they said this isn’t a server issue. There seems to be a problem with the theme. (I’ve attached the chat I had with them). I think so too because I have imported very demanding demo contents with this plan before. How do we fix this?
PS: Just a guess, trying to be helpful: If the import works on your server, could it be that the import doesn’t work with the latest version of PHP or some other setting on wordpress.com servers?
19/11/2019 at 5:45 PM #82948Roy PepitoModerator
Please try to disable all the plugins except for td-addons and WordPress importer. might have a conflict with your plugins. also check your file permissions. then try to import again.
Make sure these plugins is active, rev-slider and td-shortcodes.
Yes we are using WXML to import a demo content and it’s working to any version of WordPress..
- This reply was modified 4 months, 3 weeks ago by Roy Pepito.
19/11/2019 at 10:22 PM #82951
Only your theme plugins are activated (and Akismet Anti-Spam and Jetpack by WordPress.com that are mandatory on wordpress.com). I’ve attached a screenshot. But the import fails.
Would you like me to send you login details so you can check yourself? How can I send those details so that they are hidden from others?
22/11/2019 at 1:31 PM #82953Roy PepitoModerator
Please send to us your login details, so we can check on it.
Just login your account go to Helpdesk then send ticket.
22/11/2019 at 7:32 PM #82954
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